Post on June 12th, 2015
ETSA Utilities is the only electricity distribution network in South Australia, serving customers in the fourth-largest electricity market in Australia. In 1999, ETSA made the controversial decision to privatise their electricity distribution in South Australia.
The ETSA Utilities distribution network stretches across South Australia, managing and maintaining over 200,000 kilometres of power lines, as well as hundreds of electricity substations.
ETSA provides the following services to South Australia:
- Delivering electricity from the high voltage network through poles and wires to the property or business
- Installing, maintaining and reading meters
- Providing an emergency response in the event of blackouts
- Repairing street lighting.
Retailers are responsible for managing the accounts, including all billing and service enquiries, and for organising connections and disconnections.
In addition to providing electricity distribution, ETSA Utilities offers electrical infrastructure project management, construction and maintenance services for businesses and government organizations.
ETSA Utilities Future Growth
ETSA Utilities is focused on the community and environment in South Australia and is constantly working to reduce their environmental footprint. For this the company is involved in different actions such as: recycling, working with councils to preserve native vegetation, installing pollution control measures and reducing greenhouse gas emissions.
ETSA partnered with Zoos SA to support a number of programs, including the project of bringing Funi and Wang Wang (Giant pandas) to Adelaide’s Zoo. ETSA staff also gives back to the community by fundraising, volunteering, and participating in Employee Foundation activities.
For the future, ETSA is focused on maintaining, repairing, upgrading, and expanding their regulated electricity network that serves metropolitan and regional areas of South Australia.
ETSA Contact Information
Customers can contact ETSA Utilities at 13 12 61 from 9 AM to 5 PM Monday through Friday or visit the official website. For faults and emergencies, please contact 13 13 66 for 24 hour assistance.