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Understand the Energex Distribution Network in Queensland

Energex is South East Queensland’s electricity distributor. Energex is owned by the Queensland government. Energex has been in business since 1922, when it was known as the City Electric Light Company. Energex is responsible for delivering a safe and reliable electricity supply to over 3.2 million Queenslanders.

The Energex Network

The Energex electricity distribution network encompasses 25,000 square kilometres throughout Southeast Queensland. This includes the regions of Brisbane, Gold Coast, Sunshine Coast, Ipswich, Noosa, and Surfers Paradise. Over the past decade, the population in this area of Queensland has grown dramatically, leading to a 30% increase in electricity customers. For this reason, the Energex electricity network capacity has more than doubled over this time.

Energex receives electricity from Powerlink Queensland in bulk through supply substations. The electricity received is then circulated at 132,000, 110,000, or 33,000 V to individual zone substations. Energex’s advanced energy distribution network of substations receive power from the main zone substations and transform it to 240 volt power suitable for use in your home or business.

Energex Supply Chain

Energex Future Growth

Energex focuses on corporate responsibility to offer better quality and more sustainable service to customers and businesses in the community.

Energex is currently committed to their Community Safety Plan to utilise safety strategies, programs, and activities to improve safety standards in the local community. The objectives of the Community Safety Plan include:

  • Increase electrical safety understanding and knowledge in the community.
  • Constantly monitor community safety issues.
  • Create targeted safety programs and solutions.
  • Ensure Energex is the state’s trusted electricity expert and resource for electrical safety.

Energex Contact Information

Energex provides a 24-hour emergency phone service for any life-threatening emergencies or fallen powerlines.

Would you like to find a cheaper electricity retailer under the Energex network? Call Electricity Wizard on 1300 359 779 now or fill in the form, and we’ll contact you right back.

Electricity Wizard will help you understand your options for electricity in South East Queensland. If you would like to compare retailers or find the cheapest rates in your area, we can help you compare and switch. We can also offer advice if you need to find out more about a new power connection for homes and businesses throughout Queensland.

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